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Billing Cancellation Article rated 3.3/5.0
QUESTION ------------------------------------------------------ Hi there. I wish to cancel my hosting package for a period of time. Does everything work on a monthly basis? Please advice how I...
CHANGE CC CARD OR ADDRESS OR CONTACT INFO FOR BILLING Article rated 3.0/5.0
QUESTION ------------------------------------------------------ Hi I would like to change the billling account name, billing adresse and card number to the client I am working for. I had to bo...
HOW TO UPGRADE ACCOUNTS Article rated 3.0/5.0
QUESTION ------------------------------------------------------ Hello. Currently our service with you can cater to 20 gig bandwidth. I am trying to find out where I need to go on your site to upgrad...
Contacting for billing Article rated 3.2/5.0
QUESTION ------------------------------------------------------ Hello, The credit card you have on file for my automatic billings has expired. Is there a phone number where I can contact you with...
Upgrading / Downgrading Account Article rated 3.4/5.0
Question: FLV Hosting Order Number 3894719391 Would it be possible to move from the Small Business level to Corporate level for a couple of months and then move back down to Small Business lev...
Billing date and recurring billing receipts ? Article rated 3.0/5.0
Q: Will you email me when my card has been charged? Also, can you let me know when the monthly charged will be billed? Answer: 2checkout.com and www.billingorchard.com are our billing companie...
Billing Orchard Decline Notice Article rated 3.0/5.0
Problem: Card declines for recurring fees Response An Error Occurred Response Code 838 Response Text Invalid Customer Vault Id REFID:334121010 Definiion: Incomplete data in your accoun...
Account Overlimit Notice Article rated 3.0/5.0
How do I upgrade my account to allow increased overall bandwidth? I'm over the limit already. ANSWER ------------------------------------------------------ If you have received a notice that...
How to Cancel Account Article rated 2.8/5.0
QUESTION ------------------------------------------------------ Hi there. I wish to cancel my hosting package for a period of time. Does everything work on a monthly basis? Please advice h...
Upgrading Accounts Article rated 2.8/5.0
QUESTION ------------------------------------------------------ Hi, we'll need to upgrade our account from the "SmallBusiness" to the "Corporate" with 50 GB storage. It's always possible? What are...